IT support in Phoenix, AZ
Phoenix IT support.On-site within an hour.
A local IT company for Phoenix small businesses. Call our team, no ticket required. When a problem can't be fixed remotely, we can be at your office within an hour.
Call our local team. No ticket required. 480-550-8108Comparing IT companies in Phoenix?
Five things to ask before you choose
Phoenix has plenty of IT companies. These questions separate the ones that will actually take care of a small business from the ones that won't.
They show up fast
Ask how long it takes to get someone on-site. For Phoenix offices, our answer is within an hour.
A person answers the phone
Many IT companies make you submit a ticket and wait. Our clients just call and talk to our team.
Security isn't an upsell
24/7 SOC monitoring, email protection and device protection are part of every plan we offer.
The price is clear
Look for a published price and no long contract. Ours is $145 per user a month, month to month.
They can handle an audit
If you answer to examiners or insurers, ask about credentials. Our team holds CISSP, CISA and Security+.
Where we work in Phoenix
On-site support across the city
From our Scottsdale office, we support businesses all over Phoenix, from downtown high-rises to offices in Deer Valley and Ahwatukee. Most problems get solved remotely. When they can't, we can be at your door within an hour.
- Downtown Phoenix
- Midtown
- Camelback Corridor
- Biltmore
- Arcadia
- North Phoenix
- Deer Valley
- Ahwatukee
- Sky Harbor area
- Desert Ridge
IT services in Phoenix
Everything your Phoenix office needs from IT
Small business IT support
Everyday help by phone and on-site, with security on every computer.
Learn moreManaged IT services
Inventive Prime: unlimited support, monitoring and patching for one monthly price.
Learn moreCybersecurity
24/7 SOC monitoring, email protection and staff training against scams.
Learn moreMicrosoft 365 and email
Setup, support, backup and licensing through an authorized Microsoft partner.
Learn moreCyber insurance and audit readiness
Straight answers for insurance renewals, auditors and examiners.
Learn moreIT planning and budgeting
A plan for what to replace and when, so big costs don't surprise you.
Learn morePhoenix businesses we support
Local offices that can't afford downtime
We work with Phoenix-area businesses in regulated and specialized industries. Client identities are withheld to protect their security.
A true IT partner for a media company's tech team
“They are always available, stepping up whenever needed without adding unexpected costs for every small request. They aren't just a vendor; they are a true partner in our success.”
Pricing
Two plans. No contract.
Unlimited support, on-site visits, 2 project hours a month and our full security package.
See what's includedPrepaid hour blocks, plus $55 per device, per month for security.
Compare plansNo contract on either plan. See full pricing
Questions
Phoenix IT support, answered
How fast can you get to our Phoenix office?
When a problem can't be fixed remotely, we can be on-site in Phoenix within an hour. Most issues are handled by phone or remotely first, so your team gets help right away.
Do you cover all of Phoenix, from downtown to Deer Valley and Ahwatukee?
Yes. We support businesses across the city, including downtown, Midtown, the Camelback Corridor, the Biltmore area, Arcadia, North Phoenix, Deer Valley, Desert Ridge, Ahwatukee and the Sky Harbor area. Wherever your office is in Phoenix, we can be on-site within an hour when a problem can't be fixed remotely.
Our office is in a high-rise or shared building. Can you work with building management?
Yes. We coordinate with property managers and building staff on internet service, network closets and access to the building, so installs, moves and repairs happen without surprises for you or your neighbors.
Can the Phoenix summer heat affect our computers and network?
It can. Network closets and server rooms without enough cooling run hot, and heat shortens the life of equipment. During an assessment, we look at where your equipment lives and recommend fixes, such as better airflow or battery backups. Our monitoring alerts us when a device goes offline, so we can act quickly.
Are you a Phoenix IT company?
Our office is in Scottsdale at 9221 E Via de Ventura, Suite 2, and we support small businesses throughout Phoenix and the rest of the metro, both remotely and on-site.
How much does IT support cost in Phoenix?
Inventive Prime is $145 per user, per month, with unlimited support, on-site visits and security included. Pay as you go starts at $105 an hour, plus $55 per device, per month for security. See pricing for an estimate.
Do we have to sign a contract?
No. Both plans are month to month.
Do we need to submit a ticket to get help?
No. Call us and talk to our team. Urgent problems are worked as soon as you report them, and support for clients is available 24/7.
Can you help with HIPAA, bank exams or cyber insurance?
Yes. We work with Phoenix healthcare, mortgage, banking, financial and legal offices. Our team holds CISSP, CISA and Security+ certifications, with a HIPAA Security Officer on staff.
Request a free IT assessment.
Here's exactly what happens when you request one:
- 1A 15-minute call about your business and how your IT works today.
- 2A review of your systems, security and backups, with your permission.
- 3A short, plain-English summary of your biggest risks, what an auditor or insurer would flag, and where you may be overspending.
Free, with no obligation. After you submit the form, we call you back the same business day to set up the first call.
Prefer to talk now? 480-550-8108