Managed IT services in Phoenix and Scottsdale
One monthly price.IT that's fully handled.
Inventive Prime is our managed IT plan: unlimited support, on-site visits, 24/7 security monitoring and IT planning for $145 per user, per month. No contract.
Call our local team. No ticket required. 480-550-8108What managed IT means
Stop paying for problems. Start preventing them.
With hourly IT, your provider earns more when things break. With managed IT, we only do well when your systems run smoothly, so preventing problems is the whole job.
You call when something breaks
- A different bill every month
- Updates and security left to chance
- Problems found after they cost you
- Nobody planning what comes next
We keep things from breaking
- One predictable price per user
- Monitored, patched and secured around the clock
- Issues caught early, often before you notice
- A plan and budget for future technology
What's included
Everything in Inventive Prime
$145 per user, per month. One price covers all of it.
Support
- Unlimited remote support
- On-site visits included
- Call us, no ticket required
- Support for clients 24/7
- On-site in the Phoenix area within an hour
Security
- 24/7 security operations center (SOC) monitoring
- Email protection and spam filtering
- Device protection against viruses and ransomware
- Automatic updates and patching
- Data-loss prevention for sensitive files
- Staff security training
- Firewall and network security
Planning
- 2 project hours a month for your company
- IT planning and budgeting
- Microsoft 365 licensing through an authorized partner
- New hire and departing employee setup
- Straight answers for auditors and insurers
Business phones
Your phones, handled by the same team
We set up and support cloud phone systems from RingCentral and Crexendo, so your phones, computers and network are looked after by one local team. If calls sound choppy or a line stops ringing, you call us and we sort it out.
Support for your phone system is included in every plan. Phone service and desk phones are quoted up front, and nothing changes until you approve it.
Ask about business phones
Keep your business numbers
We move your existing numbers over, so customers keep calling the numbers they already know.
Desk, cell or computer
Take calls at your desk, on your cell phone or on your laptop, all on your business line.
Call menus and routing
A main greeting, a “press 1 for sales” menu, and rules for where calls ring after hours.
Voicemail to email
Voicemails land in your inbox, so messages don’t sit unheard.
A network built for calls
We set up your internet and network so calls stay clear, even when the office is busy.
Changes when you need them
New hire, new extension or someone leaving? Call us and we update the system.
What it costs
Budget for IT in one line
Multiply your team size by $145. That's your monthly IT cost, with support, security and planning included. For a small office, that's often less than the cost of hiring one full-time IT employee.
Hardware, software licenses, server and Microsoft 365 backups, and larger projects are quoted separately, only with your approval.
| Team size | Inventive Prime |
|---|---|
| 5 people | $725 a month |
| 10 people | $1,450 a month |
| 20 people | $2,900 a month |
| 30 people | $4,350 a month |
Getting started
From first call to fully managed
Free assessment
A 15-minute call, then a look at your systems, security and backups, with your permission.
A clear proposal
Your exact monthly price, what's included, and anything we'd recommend fixing first.
Onboarding
We document your setup, install monitoring and security, and take over from your current provider.
Ongoing care
Your team calls us whenever they need help, and we keep everything monitored, patched and planned.
What clients say
A true IT partner for a media company's tech team
They are always available, stepping up whenever needed without adding unexpected costs for every small request. They aren't just a vendor; they are a true partner in our success.
Questions
Managed IT services, answered
What's the difference between managed IT and IT support?
IT support usually means someone fixes things when they break. Managed IT means we take responsibility for your technology every month: monitoring it, securing it, updating it and planning for it, plus fixing anything that does break. Learn more about our small business IT support.
What isn't included in Inventive Prime?
New hardware, software licenses, server and Microsoft 365 backups, and larger projects like office moves or system migrations. We always quote these first and only start with your approval.
What are project hours?
Each month your company gets 2 hours of project time for planned work beyond everyday support, like setting up a new system or making improvements we've recommended.
Is there a contract?
No. Inventive Prime is month to month. You stay because it works.
What happens with our current IT provider?
We plan the switch with you, collect what we need from your current provider, and take over without interrupting your team.
Can we start with pay as you go instead?
Yes. Pay as you go starts at $105 an hour with prepaid blocks, plus $55 per device, per month for security. Compare both plans.
Request a free IT assessment.
Here's exactly what happens when you request one:
- 1A 15-minute call about your business and how your IT works today.
- 2A review of your systems, security and backups, with your permission.
- 3A short, plain-English summary of your biggest risks, what an auditor or insurer would flag, and where you may be overspending.
Free, with no obligation. After you submit the form, we call you back the same business day to set up the first call.
Prefer to talk now? 480-550-8108