IT support in Gilbert, AZ
Gilbert IT support.Built for a growing town.
From the Heritage District to the offices around SanTan Village, Gilbert businesses call us for everyday IT help and security. Call our team, no ticket required, and we can be on-site within an hour.
Call our local team. No ticket required. 480-550-8108IT for Gilbert businesses
IT that keeps pace with Gilbert
Gilbert has grown from a farm town into one of the largest towns in the country, and plenty of its businesses grew right along with it. Medical and dental offices, home services companies and family-owned shops all need IT that works without hiring a full-time IT person.
Medical and dental offices
Patient information protected and systems kept running, with a HIPAA Security Officer on our team.Home services and contractors
Phones, laptops and tablets that work for the crew in the truck and the people in the office.Adding people and locations
New hires set up before their first day, and a second location set up to work just like the first.A bill you can plan around
Inventive Prime is one monthly price per user, with no long-term contract.
Where we work in Gilbert
On-site support across Gilbert
We support businesses across Gilbert, from the Heritage District and SanTan Village to Rivulon, Cooley Station and the neighborhoods farther south. Most problems get solved remotely. When they can't, we can be at your door within an hour.
- Heritage District
- SanTan Village
- Rivulon
- Cooley Station
- Val Vista Lakes
- Agritopia
- Power Ranch
- Morrison Ranch
Also serving: Phoenix · Scottsdale · Tempe · Mesa · Chandler · Glendale · Peoria · Paradise Valley · Fountain Hills
IT services in Gilbert
Everything your Gilbert office needs from IT
Small business IT support
Everyday help by phone and on-site, with security on every computer.
Learn moreManaged IT services
Inventive Prime: unlimited support, monitoring and planning for one monthly price.
Learn moreCybersecurity
24/7 SOC monitoring, email protection and staff training against scams.
Learn moreMicrosoft 365 and email
Setup, support, backup and licensing through an authorized Microsoft partner.
Learn moreCyber insurance and audit readiness
Straight answers for insurance renewals, auditors and examiners.
Learn moreIT planning and budgeting
A plan for what to replace and when, so big costs don't surprise you.
Learn moreGilbert businesses we support
Local offices that can't afford downtime
We support Gilbert businesses in healthcare, financial services, construction and retail, plus growing companies setting up IT properly for the first time. Client identities are withheld to protect their security.
A mortgage branch that stopped losing revenue to downtime
“There is absolutely no doubt in my mind that [the team] prevented my mortgage branch from losing significant revenue by eliminating virtually any risk of downtime for us. ... Best of all, [they] explained everything to me in business terms and English, no technobabble!”
Pricing
Two plans. No contract.
Unlimited support, on-site visits, 2 project hours a month and our full security package.
See what's includedPrepaid hour blocks, plus $55 per device, per month for security.
Compare plansNo contract on either plan. See full pricing
Questions
Gilbert IT support, answered
How fast can you get to our Gilbert office?
When a problem can't be fixed remotely, we can be on-site in Gilbert within an hour. Most issues are handled by phone or remotely first, so your team gets help right away.
Do you cover all of Gilbert, from the Heritage District to the south end of town?
Yes. We support businesses across Gilbert, including the Heritage District, SanTan Village, Rivulon, Cooley Station, Val Vista Lakes, Agritopia, Power Ranch and Morrison Ranch. When a problem can't be fixed remotely, we can be on-site within an hour.
Our crews are in the field all day. Can you support them?
Yes. We set up laptops, tablets and phones so field staff can reach schedules, plans and email securely from a job site, and we support them by phone the same as the people in the office. If a device is lost or stolen, company data on it can be secured remotely.
Do you work with our practice software vendor?
Yes. Your software vendor supports their application, and we handle everything around it: the computers, network, backups, security and Microsoft 365. When something breaks, we work with the vendor directly so you aren't stuck in the middle.
Do you support medical and dental offices in Gilbert?
Yes. We support healthcare practices across Gilbert and the East Valley, with a HIPAA Security Officer on staff to help keep patient information protected. We also sign business associate agreements.
We're opening a second location. Can you set it up like the first?
Yes. We set up the new office's internet, Wi-Fi, phones and computers to match your first location, so your team works the same way at either one. Larger projects are quoted up front, only with your approval.
How much does IT support cost in Gilbert?
Inventive Prime is $145 per user, per month, with unlimited support, on-site visits and security included. Pay as you go starts at $105 an hour, plus $55 per device, per month for security. See pricing for an estimate.
Do we have to sign a contract?
No. Both plans are month to month.
Do we need to submit a ticket to get help?
No. Call us and talk to our team. Urgent problems are worked as soon as you report them, and support for clients is available 24/7.
Request a free IT assessment.
Here's exactly what happens when you request one:
- 1A 15-minute call about your business and how your IT works today.
- 2A review of your systems, security and backups, with your permission.
- 3A short, plain-English summary of your biggest risks, what an auditor or insurer would flag, and where you may be overspending.
Free, with no obligation. After you submit the form, we call you back the same business day to set up the first call.
Prefer to talk now? 480-550-8108